All Entries in the "Tipping Points" Category
Open source for the mind on Culture & Tribes.
Why should culture be important to you? Because it’s the invisible glue that holds a group of people together – a business, an organization, any group, your family, your online community, etc. Culture is the system of agreements, the experiences, the beliefs, values, attitudes, that are subscribed to, that are bought into. A group so aligned is a “tribe” (aka community). Here’s open source knowledge for the mind – a free audio book on “Tribal Leadership” about organizational culture.
Pizza and Outrageous Customer Service Zappos-style
When Zappos CEO Tony Hsieh came on the stage of the eWomen International Conference, we got access to his successful business philosophy, employee recruitment methods, and customer service commitment. As we learned (and laughed) with his “pizza story” Zappos reps will find a way to make you happy no matter how long it takes or what it involves. He proved that quality customer service is memorable and the stuff business profits and legends are made of. Video follows…
“Americans are angry!”
Am I the only one who feels annoyed when someone says they speak for all Americans? The most recent generalized statement I heard was “All Americans are angry.” There was also the one that began “All Americans feel ______” you fill in the blanks. Sojourner Truth said, “Ain’t I a Woman” well today I am [...]
What does Diversity look like today?
This is a pause for the cause – a different way of viewing the dimensions of diversity. Diversity, it has often been said, goes beyond race and gender. It includes generations, race, gender, organizational diversity, nationality, culture, recreational habits, personality and more. At the heart of it, regardless of their dimensions, is a human being [...]
Not Always in our Best Interest
There are some things that we are pretty sure of, things that we know work and are are good for us. Yet we go out of our way to support efforts that are clearly not good and that serve to undermine what it is that we know will work. We continue to promote foods that [...]
What is an American?
On headlines proclaims that Keflezighi won the marathon for his “adopted country” which suggest (unintentionally) that maybe he is an American of convince, like a carpetbagger.
Create Your Tribe & Change the World
Seth Godin speaks at TED on changing the world. If there’s a challenge you think needs fixing, take the time to view this video. He outlines a perspective that makes sense in this techie world we live in. It makes sense in the human dynamic of changing the world to be a better place. And [...]
You may hate this message! But if you manage people read it anyway! Plz.
Dan Pink’s articles on business and technology have appeared in The New York Times, Harvard Business Review, Fast Company and Wired. He worked previously as Vice President Al Gore’s chief speechwriter from 1995-97, and before that as an aide to Secretary of Labor Robert Reich. (Source) Recently Dan Pink gave this talk at TED. If [...]
Major demo shift impacts corporate cultures.
The United States will soon be a majority-minority nation: “The 2010 Census will be one of the most important censuses in U.S. history. The 2010 census will show that the country is on a path to becoming a majority minority nation. This unparalleled historic event will have wide-ranging implications including the impact on minority political [...]
Congrats Outrageous Leaders
Congratulations to the new graduates of this new company! Here’s to your continued success. Entrepreneurs, perhaps now is the time to live your dream. DBI Education graduated their first Breakthrough Course Sunday July 12th. It was delivered by international trainer, consultant, author, and coach Joel Martin, PhD. With the support of a team of coaches [...]
